What method was preferred by over 50% of groups in the Nigerian study for orienting patients on new locker technology?
Answer
One-on-one counselling by a Healthcare Provider
The success of any advanced dispensing technology, even one as simple as a smart locker, heavily relies on the accompanying patient support structure, specifically training and education. Data collected from both patients and healthcare workers in the Nigerian study revealed a strong consensus that the most effective method for ensuring proper orientation on using the new technology was direct, personal interaction. Over 50% of both surveyed groups indicated a preference for receiving one-on-one counselling delivered specifically by a trained Healthcare Provider, emphasizing the critical need for dedicated, personalized time during system adoption.
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