What is the key function of Mobility-as-a-Service (MaaS) platforms in transport convergence?
Answer
Centralizing booking, payments, and route management across modes
Mobility-as-a-Service (MaaS) exemplifies the transport sector moving toward an integrated, technology-dependent ecosystem rather than discrete modes like separate train or car systems. The core function of MaaS is to centralize the user experience by consolidating booking, payment processing, and route management services across various options, including public transit, ride-hailing, and micromobility. This integration fosters a system that is fundamentally more user-centric, shifting the focus away from asset ownership towards optimizing access and usage for completing a journey, potentially using a single application for a multimodal trip.

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