What factor risks causing a sophisticated smart reminder system to be abandoned by patients?

Answer

Introducing friction into the patient's daily routine via complex setup.

While technical elegance in engineering solutions is often sought, the successful adoption of smart reminders hinges heavily on user experience and psychology. A critical insight is that even the most technically advanced solution will fail if it inadvertently introduces friction into the patient's established daily routine. Systems that demand complex initial setup procedures, require frequent recharging of batteries, or feature confusing interaction models within the associated application risk being abandoned rapidly by the user. In such cases, patients may revert to simpler, older mechanical aids, concluding that the added features of connectivity are not worth the added effort or disruption.

What factor risks causing a sophisticated smart reminder system to be abandoned by patients?
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