Which technology did FedEx utilize for near real-time updates on sensitive packages during distribution?
Answer
SenseAware ID technology and its Surround platform
Commercial carriers brought their own sophisticated tracking systems to support the massive logistical effort. FedEx specifically leveraged its SenseAware ID technology, integrating it with its FedEx Surround platform. The purpose of employing these combined technologies was to grant both the carrier and the receiving healthcare customers continuous, near real-time updates regarding the location and condition of highly sensitive packages being transported across the supply chain, ensuring visibility beyond basic tracking.
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