What did Shigeo Shingo's core insight shift the blame toward regarding manufacturing failures?

Answer

The process design itself

Shingo’s core insight shifted the blame away from the worker and onto the process design itself, recognizing that human error is natural and inevitable under flawed systems.

What did Shigeo Shingo's core insight shift the blame toward regarding manufacturing failures?
inventorManufacturingqualityprincipleerror proofing