support articles
What was the primary focus of CDSS invention efforts in the 1960s?
What specific diseases did Stanford University's MYCIN system focus on diagnosing?
What distinguished Internist-I (Caduceus) from MYCIN in its diagnostic scope?
What inherent limitation of rule-based architecture drove the conceptual shift in the 1990s?
How were the functional CDSS prototypes emerging in the 1970s primarily characterized?
What was the primary function of DXplain developed at Massachusetts General Hospital (MGH) in the 1980s?
What conceptual evolution replaced mimicking an expert's memorized rules in later CDSS design?
What fundamental challenge recognized in the 1960s drove the initial efforts toward CDSS?
What key distinction separates the earliest CDSS iterations from today's integrated workflow?
Across which three conceptual domains was the invention of CDSS historically distributed?
What mechanism allowed ELIZA, developed by Joseph Weizenbaum, to mimic a Rogerian psychotherapist?
What specific psychological condition did Kenneth Colby's PARRY program aim to simulate starting in 1967?
What concept introduced by Alan Turing in 1950 serves as the ultimate benchmark for intelligent machine dialogue?
How did A.L.I.C.E. primarily advance beyond ELIZA's approach in the mid-1990s?
What technology predated widespread internet chatbots as the original automated gatekeepers using keypad inputs for customer service?
What fundamental shift occurred in focus during the NLP revolution around the early 2010s?
What practical limitation defined the initial cost-benefit analysis for deploying early rule-based web customer support bots?
What crucial pattern emerges as key to success in current hybrid support models regarding agent transfer?
How did PARRY's construction fundamentally contrast with ELIZA's operation?
What is cited as the likely next major focus for developers aiming for high customer satisfaction scores in future AI support?